Frequently Asked Questions
Do you carry anything in stock?
Majority of our Products are Made to Order. Many Heat-Sealed Products and Table Tents are available for immediate shipment.
Need a rush? Please contact us.
What is the normal lead time?
For Clear Stitched, Spiral Menu Covers the lead time is 6-8 working days plus shipping. For Hardcovers, it may vary. Without a logo the approximate lead time is 8-10 working days. With a logo the approximate lead time is 12-15 working days plus shipping. Please contact us for assistance.
Is there an additional charge for a RUSH order?
How are your menus sized?
Whether it’s a Clear Menu Cover, Hardcover, Spiral Menu Cover, Restaurant Table Tent and Stands or any of our Products we manufacture to fit your Paper Insert Size. Outside dimensions will be slightly larger.
What shipping method do you use?
We normally ship all orders by FedEx Ground to our US and Canadian customers. UPS and FedEx expedited services are also available when necessary.
Do Canadian customers have to pay broker fees, duties & taxes?
Do you offer free samples?
Yes. Samples of our products are available free of charge. We have chosen certain versions in each style for sample requests. If you are requesting a different size, panel style or color other than what we offer as samples please contact us for your Sample Requests.
We reserve the right to limit the number of samples requested.
How do I submit my logo?
Artwork can be submitted by email in a PDF or Illustrator format. We cannot accept artwork that is blurry, shaded, patterned or screened photos. Once we receive your artwork we will email you a Virtual Proof for approval of the logo size and position.
Care and Cleaning
Spot clean with mild soap and warm water solution. Dry with a lint-free cloth.
Recommendations on How to Sanitize Covers
Clean the cleaning area with soap and water if it’s dirty. Then, use disinfectant. Clean Menu Covers with a lint-free cloth with a disinfectant. Precautions such as wearing gloves and having good ventilation when cleaning. Diluted household bleach may also be used. Don’t use past its expiration date. Some bleaches, such as those designed for safe use on colored clothing or whitening may not be suitable for disinfection. Follow the manufacture’s instructions. Always test a small area of the product first. Never mix household bleach with ammonia or any other cleanser. Bleach solution: 5 Tablespoons ( 1/3 cup ) bleach per gallon of water. For more information, follow the CDC guidelines to disinfect here.
Creative Impressions is constantly following the COVID-19 recommendations. We are committed to the safety of our employees and customers. We continue to take the necessary steps to try to keep everyone healthy and virus free. We also offer Easy to Sanitize Menu Covers and Sneeze-Guard Masks.
We wish you all good health and safety through these challenging times.