Frequently Asked Questions
Do you carry anything in stock?
Majority of our Products are Made to Order. Many Heat-Sealed Products and Table Tents are available for immediate shipment.
Need a rush? Please contact us.
What is the normal lead time?
For Clear Stitched, Spiral Menu Covers the lead time is 6-8 working days plus shipping. For Hardcovers, it may vary. Without a logo the approximate lead time is 8-10 working days. With a logo the approximate lead time is 12-15 working days plus shipping. Please contact us for assistance.
Is there an additional charge for a RUSH order?
How are your menus sized?
Whether it’s a Clear Menu Cover, Hardcover, Spiral Menu Cover, Restaurant Table Tent and Stands or any of our Products we manufacture to fit your Paper Insert Size. Outside dimensions will be slightly larger.
What shipping method do you use?
We normally ship all orders by FedEx Ground to our US and Canadian customers. UPS and FedEx expedited services are also available when necessary.
Do Canadian customers have to pay broker fees, duties & taxes?
Do you offer free samples?
Yes. Samples of our products are available free of charge. We have chosen certain versions in each style for sample requests. If you are requesting a different size, panel style or color other than what we offer as samples please contact us for your Sample Requests.
We reserve the right to limit the number of samples requested.
How do I submit my logo?
Artwork can be submitted by email in a PDF or Illustrator format. We cannot accept artwork that is blurry, shaded, patterned, or screened photos.
Care and Cleaning
Spot clean with mild soap and warm water solution. Dry with lint-free cloth.